DISTRIBUTION SERVICES
Our team is equipped to seamlessly integrate with your local revenue team and serve as an extension of your operations. With our expertise and knowledge, we can streamline your revenue strategies. This includes but is not limited to BAR (Best Available Rate) updates, restrictions, rate loading, OTA (Online Travel Agency) management, channel connectivity, and more.
We bring extensive experience working with a diverse range of PMS (Property Management System) providers, CRS (Central Reservation System) platforms, OTAs, and wholesalers. We understand the intricacies of these systems and channels, allowing us to navigate them effectively and maximize your revenue potential.
Whether you require assistance in managing rate and availability updates, implementing strategic restrictions, optimizing your presence on OTAs, or connecting with various distribution channels, EPiC Specialists has the expertise to support you. Our goal is to streamline your revenue management processes, ensure consistent and accurate information across all platforms, and drive revenue growth.
DISTRIBUTION SYSTEMS AUDIT & RECOMMENDATIONS
We understand the critical role that PMS (Property Management System), CRS (Central Reservation System), and distribution channels play in driving revenue for your hotel. That's why we offer a comprehensive analysis service to evaluate your existing systems and distribution channels, providing you with valuable insights and recommendations for optimization.
Our expert team will conduct a thorough assessment of your PMS, CRS, and distribution channels, considering factors such as system capabilities, integration, data accuracy, and efficiency. We will analyze your current setup to identify any gaps, inefficiencies, or areas for improvement.
Based on our analysis, we will provide you with detailed recommendations on how to optimize your distribution channels and ensure that your systems are aligned with your revenue strategies. This may include suggestions for system enhancements, integration improvements, channel management strategies, or technology upgrades.
Our goal is to help you maximize revenue potential, improve operational efficiency, and enhance the overall guest experience. We understand that each hotel is unique, and our recommendations will be tailored to your specific needs and objectives.
PMS & CRS RFP’s
We understand that selecting the right tech stack, including a PMS (Property Management System) and/or CRS (Central Reservation System), can be a complex and overwhelming task. That's why we are here to help you navigate the process and ensure you make informed decisions that align with your property's unique needs and goals.
We will work closely with you to gather the necessary information and insights about your property to create a customized RFP. By partnering with EPiC Specialists, you can have confidence that you are selecting the most suitable PMS and/or CRS for your property. We will be there to support you from the initial stages of creating the RFP all the way through to the final decision-making process.
Let us simplify the process for you and help you identify the right tech stack for your property. Contact EPiC Specialists today to get started on your RFP journey and make an informed choice that aligns with your property's needs and goals.
REVENUE MANAGMENT SERVICES
At EPiC Specialists, we place cutting-edge tools in the hands of skilled professionals, allowing them to craft your business mix with precision for maximum profitability. Whether it’s limited-service, full-service, branded, independent, luxury, or economy hotels, we’ve got you covered.
Centralizing your portfolio management offers several advantages. First, it provides greater control over your revenue strategy. No more pushback from brands citing ‘best practice’—you’re the captain of your ship. And think of us as your trusty co-pilot: always there as your portfolio takes off, lands, and navigates the skies of growth.
Our team? Well, they’re seasoned pros. They’ve danced with giants like Marriott, Hilton, and Sonesta. These hotel heavyweights have entrusted us with their properties for years. Our current portfolio spans across North America, the sun-kissed Caribbean, and beyond.
Market knowledge? We’ve got it. Our experts operate in most corners of the United States and the Caribbean. And when we step into your unique hotel markets, it’s like fitting a key into a perfectly crafted lock—the turnkey strategy relevance kicks in from day one.
We offer a variety of other services:Room Type Audit (and even Room Type Changes!)Opera OXI AuditRate Loading Best PracticesCustomized Rate Loading FormsGDS / IDS SupportAmerican Express SupportTrainingProject ManagementSales ServicesAnd More!
CONTENT AUDIT
We place great importance on maintaining parity across all distribution channels, encompassing both rate and content consistency. We understand that maintaining parity is vital for a hotel's success in the competitive marketplace, as it helps to enhance visibility and maximize bookings.
Our team offers comprehensive content auditing and maintenance services to ensure that your information is accurate and up to date across all channels. Through our meticulous content audits, we review your hotel's descriptions, amenities, room types, images, and other relevant details. We identify any discrepancies or outdated information, rectifying them promptly to maintain consistency and accuracy.
We recommend conducting content reviews at least twice a year to keep your information fresh and in line with any changes or updates. By regularly reviewing and updating your content, you can ensure that potential guests receive accurate and enticing information about your property, leading to increased trust and bookings.
DISTRIBUTION SYSTEM BUILDS & INTEGRATIONS
Our team of distribution experts at EPiC Specialists is here to assist you with your PMS (Property Management System) and CRS (Central Reservation System) needs. We understand the challenges involved in implementing new systems and navigating complex migrations. Whether you require a new PMS, CRS, or both, our experts are equipped to guide you through the entire process.
With extensive experience and expertise, we work closely with vendors to ensure seamless integration of your new systems. Our team will collaborate with you to understand your specific requirements and tailor the implementation process accordingly. We recognize the importance of a smooth transition, minimizing disruptions to your operations and ensuring data integrity throughout the migration.
In addition, we specialize in assisting hotels transitioning from Opera v5 to Opera Cloud. We understand the unique considerations and intricacies involved in this migration. Our experts have the knowledge and experience to effectively navigate the transition, ensuring a successful and streamlined move to Opera Cloud.